Ladbrokes Bingo
There are plenty of everyday names out there that instantly make us think of Bingo, Mecca and Gala just to name a couple. Up until now, Ladbrokes has not been one of those names. Now if you are looking for some action more of the straight betting variety, then it’s a different story all together. But with two thousand betting shops scattered throughout the whole of the UK it is easy to understand why. The company is dedicated to both their customers and their own reputation. They didn’t come to operate that many establishments by offering second rate security and poor service. This is an area where they continually strive to reach higher and higher standards pushed by their competition and from within. Now they want to try their hand at something a little different, you guessed it, online Bingo. Taking into account the history and experience that backs this venture, we can’t wait to see what they have to offer.
And boy do they ever have things to offer! As soon as we started poking around at Ladbrokes we realized something was different. Bingo is definitely not the focus here. We were greeted by every game we could think of slots, Roulette, Backgammon, the list just goes on and on. Being the Bingo purist that we are, this system disturbed us quite a bit. Most of the games we take part in are wonderful because the site focus on one thing and one thing only, and then they do it very well. How can your quality not drop when your attention is pulled in so many different directions? You just expect everything to be average, while nothing is truly exceptional.
Nothing was truly exceptional over in the help section either. In fact, it wasn’t even average. We have a big problem with the lack of useful information provided to players. There is very little out there period, and what we found on Bingo was just laughably bad. What took things from bad to worse was when we tried to hit the help area up for some answers. We found the link and then found that it did nothing. All we received for our efforts was a very un-useful error message that didn’t do much more than irritate us. This is not a good way to impress new players. We need to interject that Ladbrokes does offer customer support any time day or night to its players. It is strange that on their list of help options live chat is not included. We know that this is a service offered to players in Ladbrokes online Casino so we expected it here as well. Not to mince any words, but this whole area needs work, and a lot of it. As you go though, it just feels as though things were thrown together at the last minute just to get something on the page. If they want to compete in this market then they need to at least meet the industry standards, if not exceed them.
Yes, we know we have high standards for these halls, but we also know what else is out there. One area where we did not have to lower our standards was the actual games themselves. They were a dream, loading quickly and playing smoothly, these always open halls will be a treat for any Bingo fan. We were pleased to see that the chat that we love so much was not lacking either. Ladbrokes has found some gems in their CMs and should certainly work to keep those folks happy. They work to keep the players happy. One cool thing we found out during registration is that once you have your account it is good anywhere that Ladbrokes owns. If you are one that likes a sample of many things rather than a serving of one you might just find that little fact cuts down on quite a bit of busy work.
In a case like this we have to just put aside all the clutter and just look at the core facts. Ladbrokes Bingo is a very new hall. As we said earlier they were a mere month old when we did our review. And we admit that it may not be fair to them to judge them that quickly. A site like this will need some time to get all the kinks worked out. But admittedly they do have work to do. In order to be competitive in the world of online Bingo you can’t just meet the standard, you have to exceed it. Players like to be surrounded by all the little plush touches that make them feel special. Ladbrokes is on their way though. The Bingo is great, and that is what really matters at the end of the day.
